Frequently Asked Questions (FAQ)
Some of the frequently asked questions that our clients ask us.
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Is the tabletop included with the table?
As you will see on our product pages, you have 2 options:
1- You can buy the complete Standing Desk (frame + tabletop), choosing the combinations you want of desk color, tabletop color, and tabletop size.
2- You can also just buy the frame of the Standing Desk, and place a compatible table that you have.
In this case, check the compatibility according to the model:
Tablakala 1 Motor: compatible with any wooden table 100-160cm wide; 50-80cm deep, minimum 1.9cm thick.
Tablakala 2 Motors: compatible with any wooden table 110-180cm wide; 60-80cm deep, and minimum 1.9cm thick.
What is the difference between the 1 motor and 2 motor Tablakala?
Good question. We get asked this a lot :)
The differences are as follows:
- The lifting range of the Tablakala 2 Motors is 62cm to 127cm (recommended for people 155 to 205cm tall). The lifting range of the Tablakala 1 Motor is 71cm to 121cm (recommended for people 160cm to 195cm tall).
- The Tablakala 2 Motors is more robust. The legs are one centimetre wider, the table weighs more (28kg vs 20kg) and is therefore more stable. The stability of the Tablakala 1 Motor is very good; the stability of the Tablakala 2 Motors is Excellent ("the most stable on the market").
- The Tablakala 2 Motors supports up to 100kg of weight . The Tablakala 1 Motor supports up to 70kg of weight . If you work with 1 screen and 1 laptop, the Tablakala 1 Motor is more than enough for you. If you work with 2 or 3 screens in addition to the laptop, we recommend the Tablakala 2 Motors instead.
- Compatible boards: Tablakala 2 Motors: boards with a width of 110-180cm and a depth of 60-80cm / Tablakala 1 Motor: boards with a width of 100-160cm and a depth of 50-80cm. In both cases, boards with a minimum thickness of 1.9cm. In both cases, you can buy a board on our website, or install a board of your choice that is compatible.
- The Tablakala 2 Motors is faster in movement : 3.5 cm/second vs. 2.5 cm/second of the Tablakala 1 Motor.
- The price is also different.
As for the common points of both models:
- Four memory positions , in which to memorize your heights.
- Anti-collision function : If the desk is moving and hits an object, it will bounce back and stop, avoiding accidents.
- Spanish company : delivery from warehouse in Spain with fast shipping. Customer service locally from Spain.
Are there assembly and operating instructions?
Of course. They come in the box, but apart from that, we can send them to you by email, so that you always have them at hand.
The instructions include a section on "Resolving frequent problems", in case, for example, you need to factory reset the control (sometimes, it is necessary to reset it to the factory after a power outage, for example).
An important comment: for the anti-collision function to work correctly: you must assemble the table completely (and fix the control box under the table top).
During assembly, it is possible that you have some extra screws from those that come in the box, it is normal.
How long does assembly require?
We are not going to lie to you: it does not take 8 minutes, as some brand out there says.
It takes our customers an average of 40 minutes to unpack the order, assemble the table frame and fix the top. If you are very handy, it will take about 30 minutes. If you are one of those who prefer to ride calmly, up to 1 hour. If you are two people, it will be a little faster.
Are mounting screws included?
Yes of course.
All the screws you need for assembly are included in the box.
In addition, we include 5 adhesive cable ties, so you can collect and hide the cables under the dashboard.
Is a Tablakala table going to change my life?
We always tend to say the same thing: buying a Tablakala is like signing up for the gym.
Joining the gym doesn't change your fitness, you have to GO to the gym.
In the same way, buying a Tablakala does not change your life, you have to USE your Tablakala: alternate between working sitting and standing.
A little bit every day is more than enough, but you have to use it.
If this is the first time you use a height table or Standing Desk, follow these basic tips:
- Start small. If you work sitting down, your body is not used to working standing up. Start with short periods of standing (15 minutes maximum), and you will see that little by little you can increase to 30 and up to 45 minutes. You can start, for example, by making your calls or video calls standing up.
- Memorize your sitting and standing working heights. So you can change the position with a single click. Take ergonomic work postures into account: both standing and sitting, a good start is usually to work with your elbows at 90º and naturally resting on the table, without straining your back or arms, but each one should find their ideal position in which don't force.
- Start the "start" periods by standing. You can leave the table already raised the night before and start the workday with a session of 15 or 30 minutes standing up. You can also leave it standing when you go to take a break to eat (or to go to the bathroom), so that when you return you start a standing session.
How long do shipments to Peninsular Spain take? Do they have a cost?
Deliveries to Peninsular Spain are made within 24-48 business hours from order confirmation.
Shipments to Peninsular Spain are included in the price.
For more information you can see the shipping policies .
Do you send to the Balearic Islands, the Canary Islands, Ceuta and Melilla?
Yes, we ship to the Balearic Islands, the Canary Islands, Ceuta and Melilla.
After all, we are a Spanish brand and they are Spanish provinces, why wouldn't we ship there?
For the Canary Islands, Ceuta and Melilla, a DNI or NIE will be requested to be able to make the shipment (and it is possible that these destinations have a small import cost at the destination, to be paid by the recipient, but we do not know this).
Here the shipping policy .
I care about the environment: where is this product recycled?
Our company is attached to and collaborates with the Eco-Raee's Foundation, through which we make monthly contributions to guarantee that the Waste from Electrical and Electronic Equipment in Spain is collected, classified, and treated correctly, for the benefit of the environment. environment and circular economy.
For more information about the Eco-Raee's Foundation, visit their website.
How do I recycle?
If you have a Tablakala table at home that you no longer use, the correct way to dispose of it is to take it to a Clean Point. Find your nearest Clean Point on one of these 2 pages:
If you are a company with several Tablakala tables that you no longer use, please contact us , and we will manage the industrial collection of waste.
Where is the packaging recycled?
Our company is also affiliated with and makes financial contributions to Ecoembes , an environmental organization that promotes sustainability through recycling.
You must separate the packaging of the Lift Desk:
- On the one hand, throw the cardboard box and the protective cardboard into the blue container for paper and cardboard.
- On the other hand, throw the protective plastics in the yellow container for plastic containers.
For more information about Ecoembes, visit their website.
Can I make returns?
Yes. By law, for any product, you always have 14 days to withdraw from your purchase and return a product.
Our return policy extends this period to 30 days: you can try your table for 30 days and if you are not satisfied, we will refund your money.
(Note: please note that in order for us to refund your order, you must return the table to us in its original packaging and with all the parts).
For any return management, contact us indicating your order number.
Does the product have a guarantee?
Yes. The guarantee is 3 years for all components, both the metal frame and the electrical components. Also for boards.
Contact us with your information and your order number for any question regarding the guarantee.
Can I add wheels to my Standing Desk?
Yes, you can add wheels to your Tablakala, to move it more easily.
Compatible wheels are furniture wheels with M8 x 15 screws, which you can find in hardware stores or specialty shops.
The Tablakala table comes with 4 stabilizers under the legs (2 on each foot), which can be unscrewed, and replaced with 4 M8 x 15 wheels.
Keep in mind that they must be good quality wheels that can support a certain weight.
Do the tabletops come with pre-drilled holes?
After many years of testing different options, our tabletops do NOT come with pre-drilled holes. This is how our customers prefer it, mainly due to 2 reasons:
1- There are people who prefer to adjust the width of the lift-up table to their preferred width (which is sometimes not the same for everyone). Our recommendation is to adjust the table frame to the edge of the table top (i.e., the table frame should be at the edge of the table top). But there are customers who prefer to open the table frame a little less, and leave 5-10cm free on each side of the table top.
2- There are people who prefer one side or the other of the tabletop, because they like the finish of one side more visually than the other.
However, you can screw the table frame to the board without any problem, as all our customers do.
We recommend using a power screwdriver as it makes the job easier, but if you don't have a power screwdriver, you can mark or punch a small hole in each screw, then easily screw in with a regular hand screwdriver.
I have some more doubt: can I contact you to solve it?
Of course. We are a Spanish company, and we provide customer service locally, in Spanish, English and French.
If you want to contact us with any questions, click here: Contact .
You can also contact us by whatsapp (button at the bottom right of this web page).
We usually take a maximum of 24-48 business hours to respond.